Nantucket Property Services, LLC is a property maintenance and management company serving Nantucket, founded by experienced property manager Frank Hicks. The security and confidentiality of our clients is paramount.
We pride ourselves in providing excellent trustworthy service and care for you and your property.
Property Management
Project Management
Personalized Concierge Services
Seasonal Opening & Closing
Point of Contact for Renters
On-island Transportation
Home Improvement Proposals
Interior and Exterior Cleaning
Fishing Charters
Mail and Packages: Pick Up & Delivery
Notary Services
Pool Maintenance
Personal Security
AND MUCH MORE!
Testimonials
Clients about my work
Frank is the Gold Standard
It is with great pleasure to write this brief review for Frank Hicks and Nantucket Property Services. It has been such a great relationship from the start. As an owner of a company that works with customers all the time I can easily rate Frank as the gold standard for customer service. His positive attitude and can do mentality is fun to be around. I would highly recommend Frank!
John D.
Proud Home Owner
Frank is truly a godsend
Frank has been there from the moment we purchased our house until we rented to our first guests; helping with everything from furniture deliveries to stocking the house with supplies. Whenever anyone asks about our experience having a rental property I tell them that it’s easy because we have Frank!
Amanda H.
Proud Home Owner
Courteous, responsive, and very capable
Hiring Frank Hicks as our property manager has been the best thing we have done all year. Frank is courteous, responsive and very capable of doing any repairs needed. We have been so thrilled with his commitment and care of our home. He treats your home as his own. He has also been wonderfully helpful with our renters when needed.
Owen M.
Proud Home Owner
Don't panic, call Frank!
Our antique home has had many emergencies while rented out. Thanks to his resourcefulness, responsiveness, and on-island connections, no crisis has required more than a call to Frank.
Nicholas A.
Proud Home Owner
Extraordinary peace of mind
Nantucket Property Services has provided us with extraordinary peace of mind in caring for our Nantucket house. Our specific requests for assistance have been met with prompt attention and successful completion in every instance. Nantucket Property Services has made it easy to be long-distance homeowners. We know that our renters will experience comfortable vacations in a well cared for home!
Pam G.
Proud Home Owner
Thankful for Frank
Although we live far away in California, we know our house is always in good hands. We rely on Frank to take care of our Nantucket home.
Amelia S.
Proud Home Owner
01
Our Purpose
Having our primary residence off-island and leveraging local resources to “keep an eye” on our Nantucket residence, my wife and I were never fully comfortable relying upon others to ensure our interests were safeguarded in the same way as I would maintain them.
Now living full-time on Nantucket, I can absolutely appreciate any concern an off-island homeowner may have. I had those same concerns.
Prior to being a full-time island resident, my professional experience has been in a customer facing role in technology for over 30 years. Customer Service is embedded in both my attitude & my actions. I value my client’s high expectations of the services which I deliver. Our clients security & confidentiality are of utmost importance.
My sole interest is allowing you to maintain “Peace of Mind” while not personally on-island. My role varies depending upon the level of oversight and the scope of the services which you require.
02
Why Choose Us?
I am an independent party, acting on your behalf with anyone who may be in contact with your property. Albeit a small repair or a major renovation, I represent your high standards. My only vested interest is to act as your eyes & ears, ensuring any job meets your high standards.
Though I may now live on Nantucket, being Responsive isn’t a luxury, it’s an expectation from any homeowner. Island Time only applies while on vacation.
Throughout my professional career, it was required that I pay close attention to every detail, helping to ensure a successful outcome. I have simultaneously managed several multi-million projects with many very demanding & high value clients during the normal course of a business day.
I understand how critical Communication is when dealing with clients. Even when things may not go as expected, you need to know.
Frank Hicks
- Our Founder
People Usually Ask Me
How often do you inspect the property?
Each property is inspected inside and out at least once per week. In the event of a storm, we will do a pre- and post-storm inspection.
Why Nantucket Property Services?
We approach each property from perspective of the homeowner, not from a contractor or vendor. Our primary concern is to ensure that the best interest of the homeowner is being represented.
Do you offer any type of services outside of inspecting the property?
Yes, a complete list can be found above on our website, but here are the general categories of services that are being offered: - Cleaning - Home Improvement/Maintenance - Household & Misc. Errands - Entertainment - Misc.
Do you have a network of vendors that you could help me leverage?
Yes, absolutely; although, the homeowner is under no obligation to use any of the vendors that I bring to the table. This allows the homeowner to decide if they are receiving a fair price for the job, rather then receiving an invoice that exceeds their expectations.
What does a caretaker do for the homeowner?
Our primary role is to safeguard the property and communicate back to the homeowner any concerns. Secondly, I act as an intermediary between the contractor and the homeowner. As I implement the goals and objectives of the homeowner, I act as a conduit to share information between both parties. Lastly, I manage realistic expectations between the parties.
Still have questions? Don't hesitate to contact us
Contact us
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