Your Nantucket Oasis,
Our Year-Round Commitment

Ack Property Services has provided customized care for island homes. With tailored solutions to meet your unique needs and our extensive network of trusted partners and seasoned experience caring for Nantucket properties, we make owning a piece of paradise simple and stress-free.
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Access Real-Time Updates with APS

Our secure owner's portal lets you monitor your home through detailed inspection reports, maintenance tracking, document storage, and more. Learn more about this valuable service.
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Trust The Experts

ACK Property Services stands out as Nantucket's sole licensed watch, guard, and patrol caretaker. This distinction is crucial, as a Massachusetts watch, guard, or patrol agency license is a prerequisite for any business offering security services, including property protection, theft prevention, and individual safeguarding

Issued by the Massachusetts State Police Certification Unit, this license grants ACK Property Services the legal authority to provide these essential services throughout Nantucket. The rigorous licensing process, which includes an in-depth review of the agency's application, comprehensive background checks on key personnel, and verification of financial responsibility via a surety bond, underscores ACK Property Services' unique qualifications and commitment to professional standards on Nantucket.

“Great relationship from the start”
“It’s easy because we have Frank!”
“Best thing we have done all year.”

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Managing a Nantucket residence from afar takes a trusted partner. Whether you're looking for a helping hand with everyday maintenance or complete home and rental management, we're here to support your needs. We'll craft customized solutions tailored to your unique property and objectives.
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About APS

Founded in 2019 by Frank Hicks, Ack Property Services started small, focused on delivering impeccable service. As our reputation grew, so did our team. Today, we care for a limited number of our most trusted clients and embrace our role as stewards of these historic island cottages and stunning beach retreats.

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Top FAQs from Homeowners

How often do you inspect the property?
Each property is inspected inside and out at least once per week. In the event of a storm, we will do a pre- and post-storm inspection.
Why Ack Property Services?
We approach each property from perspective of the homeowner, not from a contractor or vendor. Our primary concern is to ensure that the best interest of the homeowner is being represented.
Do you have a network of vendors that you could help me leverage?
Yes, absolutely; although, the homeowner is under no obligation to use any of the vendors that I bring to the table. This allows the homeowner to decide if they are receiving a fair price for the job, rather then receiving an invoice that exceeds their expectations.
What does a caretaker do for the homeowner?
Our primary role is to safeguard the property and communicate back to the homeowner any concerns. Secondly, I act as an intermediary between the contractor and the homeowner. As I implement the goals and objectives of the homeowner, I act as a conduit to share information between both parties. Lastly, I manage realistic expectations between the parties.
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